Return Policy

Blockbusterdvdstore.com will exchange or refund merchandises purchased through our website, within 3 days after you receive the item, the received date base on the sign-in date of the post office record. It’s buyer’s responsibility to pay the returning postage,

Articles must keep under the original packaging and sealed situation of plastics package, in the following conditions, the users can't enjoy the Return Policy of Blockbusterdvdstore.com:

— Stored open to the moist environment under the abnormal condition;

— Exposed to the too high or too low temperature condition;

— Products returned with the incomplete external packing;

— Products returned lack of the accessories and enclosed materials;

— DVDs more than 30 days after delivery;

How long does it take to receive my refund?

Refunds are requested after we receive and process your return. If you are due a refund for non-returnable items, a refund will be issued when you contact us about your product issue.

For items directed to our Returns Center, You should expect to receive your refund within two weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes your bank to process our refund request (see below for specific guidelines).

How will your refund be issued?

How are the refunds calculated?

The amount of your refund depends on several factors:

Items that meet our returns policy will receive a full refund.

Items that do not meet our returns policy will receive only partial refunds. (Please contact customer service for details.)